Refund policy

Every Bean Reaper order is backed by our 30-day satisfaction guarantee. If something isn't right, contact us within 30 days of delivery and we'll take care of it.

COFFEE. If your coffee arrives damaged or incorrect, or simply isn't what you hoped for, contact us within 30 days of delivery. Depending on the issue we'll offer a refund or a replacement bag. Because coffee is a food product, opened bags do not normally need to be shipped back. We may ask for a photo instead. Please don't return opened coffee unless we specifically request it.

MERCHANDISE. Unworn, unused merchandise (apparel, hats, mugs, blankets) may be returned within 30 days of delivery in original condition with tags attached. Contact us first to start a return. Items sent back without an approved return request cannot be accepted.

DAMAGED OR INCORRECT ORDERS. If we sent the wrong item, or your order arrived damaged, we will replace it or refund you in full at no cost to you. We cover return shipping in these cases. Please inspect your order on arrival and contact us with a photo as soon as possible.

CHANGED YOUR MIND. For buyer's-remorse returns on merchandise, the customer is responsible for return shipping. The item must be unworn, unused, and in original condition with tags. Once we receive and inspect it, we'll refund the purchase price. Original shipping charges are non-refundable.

HOW TO START A RETURN. Email hello@thebeanreaper.com with your order number and what went wrong, and we'll respond with next steps. Approved returns are sent to: 39 Essex Ct, Unit C, Royal Palm Beach, FL 33411, USA

REFUNDS. Once approved, refunds are issued to your original payment method within 10 business days. Your bank or card issuer may need additional time to post it. If more than 15 business days have passed since approval, please contact us.

Gift cards are non-refundable.